Refund Policy
Introduction: At Svarna Srashti, we value your satisfaction and aim to provide a transparent and fair refund process for our customers.
Timeframe: Returns are accepted within 10 days from the date of purchase or delivery.
Condition of Items: Items must be returned unworn, unwashed, and in their original condition with tags attached.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
Refund Options: We offer two options for refunds:
Refund to the original payment method: If you prefer, we can refund the amount directly to the payment method used for the purchase.
Store credit or exchange: Alternatively, you can opt for store credit or exchange the item for another product.
Return Shipping: Svarna Srasthi provides prepaid return labels for your convenience, making the return process easier for you.
Restocking Fees: There are no restocking fees for returned items.
Online vs. In-Store Returns: Please note that return policies may vary between online purchases and purchases made in our physical stores. Check our website or contact customer service for specific details.
Conclusion: We strive to make your shopping experience with Svarna Srashtii as smooth as possible. For more information on our refund policy or to initiate a return, please visit our website or contact our customer service team.