Return Policy
Introduction: Welcome viewers to the world of Svarna Srashti, where quality meets style. Understanding our return policy ensures a seamless shopping experience.
Timeframe: Returns are accepted within a specified timeframe, typically ranging from 07 to 10 days from the date of purchase or delivery.
Condition of Items: Clothing items must be returned unworn, unwashed, and in their original condition with tags attached.
Proof of Purchase: A receipt or proof of purchase is required for processing returns.
Refund vs. Store Credit: We offer refunds to the original payment method or provide options for store credit and exchanges.
Video Content Suggestions: Show examples of clothing items in both acceptable and unacceptable return conditions. Highlight the importance of keeping tags attached and items unworn make a video and send to brand.
Return Shipping: Shipping costs for returns may vary. Svarna Srashti provides prepaid return labels for your convenience.
Restocking Fees: We do not charge restocking fees for returned items.
Online vs. In-Store Returns: Policies may differ between online purchases and those made in physical stores. Ensure to check details based on your purchase channel.
Conclusion: Understanding Svarna Srashti's return policy is crucial for a smooth shopping experience. For more details, visit our website or contact our customer service team.